Running the shop
Quote it, do it, bill it
An estimate becomes a work order and then an invoice. Nothing is typed twice.
The job
- Labor priced your way
- Boring per cylinder. A valve job per head. Dyno by the hour. Each operation at its own price for each kind of customer.
- The price you quoted
- What you quoted in March is what the invoice says in September.
- Approvals with a name on them
- Who said yes and to what. A job cannot quietly grow past what was agreed.
- Deposits that mean something
- Say what is owed up front, and work waits until it is paid.
- A clock per technician
- One job at a time, and a ticket cannot be invoiced while somebody is still clocked on.
- Shop supplies, on the ticket
- A percentage fee you set, capped where you cap it, and waivable when you want to waive it.
The day
- What is on today
- Open it in the morning and see what is promised this week, what is finished and still taking up bench space, and what has run low.
- A schedule that knows about parts
- By month or by day, and it knows which jobs are waiting on something that has not arrived.
- Over the counter
- Counter sales with tender and change, returns, and a void that puts the stock back.
- Two people, one ticket
- A save that would wipe out somebody else's is refused, and it names who got there first.
